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New Clients

Some services may be unsuitable for individuals currently experiencing severe mental health difficulties, active psychosis, significant emotional instability, or those requiring urgent or crisis intervention. Whilst therapeutic support is offered, these services are not a substitute for emergency medical, psychiatric, or crisis care.

Safety Numbers for UK based Clients 

As you may be aware, this is not a crisis service. Confidential advice and support for mental health is available free of charge, 24 hours a day, through the Samaritans on 116 123 or by texting ‘SHOUT’ to 85258 if you are struggling to cope. 

Crisis support can also be accessed 24/7 by calling 111. Please call 999 or attend your nearest A&E department for emergency support if experiencing suicidal thoughts or if immediate help is required.

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What Happens Next

Telephone / Video Appointments

(All bookings are scheduled in UK time – GMT in winter and BST in summer. If you are outside the UK, please check the time difference for your location using a time zone converter to ensure accuracy.)

Complete the Client Questionnaire

Once you’ve submitted your questionnaire, I will carefully review your answers to understand your needs.

Clarification

If needed, I will contact you by email to clarify any details before proceeding.

Payment

I will then send you a PayPal invoice for the service (including any applicable PayPal charges) or direct you to the Fees page for payment.

Scheduling Your Session

Once payment is received, I will offer you a selection of available days and times for your appointment.

How to Pay

Making Payment for Your Therapy or Service

I accept PayPal and bank transfer.

You do not need a registered PayPal account to make an online payment. PayPal allows you to pay securely with your credit or debit card (Visa, MasterCard, American Express, and Discover) without creating an account.

If you prefer to pay by bank transfer, please request my company bank details via the email enquiry form, and I will provide them to you directly.

Please note: Payment must be received in full before your appointment is confirmed.